To give confidential listening support and practical help to disabled adults, and Deaf adults.
We are working with the Big Lottery fund to make sure Deaf and disabled people have the opportunity to talk about the emotional and practical support they need, and be given information on other services in the area. This will ensure that disabled and Deaf people will feel less isolated, and more connected through group and peer support. Our aim is to give people a better understanding of the available services that they can contact, enabling them to receive the help that is essential to their wellbeing.
The service will offer a peer telephone information, referral and signposting service based in Exeter. For Deaf clients we will offer a webcam service staffed by people who use fluent British Sign Language (BSL). The service will also be accessible to people with hearing loss who are not BSL users, and the ‘support line’ will be open during the following hours:
- Tuesdays 12pm - 8pm
- Wednesdays 11am - 6pm
- Thursdays 2pm - 7pm
- Saturdays 11am - 3pm
We will offer guided conversations to support people to think about options for improving their wellbeing and offer training and support to meet the individual’s needs. Volunteers will receive full training in signposting, and guided discussions.
The project will be delivering ‘hot topic’ forums across the county in five locations so that people can come together and talk about what is important to them, in an informal atmosphere.
There will be the opportunity for clients to receive help from the Life Coach Service, and a Deaf Counselling service. The counselling service will be provided by a qualified Deaf counsellor who user BSL and understands Deaf Culture.
This project will offer disabled and Deaf clients the opportunity to receive training in a group setting which will be tailored to meet their needs. They can also become involved in volunteering within the project, to acquire new skills and build confidence.
Living Options Devon is a well respected user-led organisation which works to ensure that people with disabilities and Deaf people can live the life they choose. Set up in 1990 LOD is a registered charity (Charity N0. 1102489) and a company limited by guarantee (No. 4925281). Based in Exeter and Barnstaple, our charitable aims mean we we can offer services across the South West and share good practice throughout the UK. Being led and run by people with disabilities and Deaf people ensures LOD has first hand knowledge and understanding of the issues facing service users and so is very well placed to increase the influence and voice of Deaf and disabled people. We do this by providing education, training and services which enable people to live the lives they choose.
We are happy to provide all information about Living Options Devon and its projects in alternative formats by request. Please contact us using the details above.
There are a number of ways you can contact us:
By telephone: 01392 459222
By email: firstname.lastname@example.org
By SMS: 07958 517919
By post: Living Options Devon, Ground Floor Units 3-4, Cranmere Court, Lustleigh Close, Matford Business Park, Exeter EX2 8PW