Research and Development
Providing professional research reports and service evaluations

Living Options Devon has been conducting highly professional, innovative and challenging research and service evaluations since the organisation was founded in 1990. Committed to identifying the needs of local people with disabilities and Deaf people who use British Sign Language; challenging attitudes and service provision and; working to make improvements and fill service gaps; we have been commissioned by a variety of local, regional and national organisations and agencies including:

  • Department of Health
  • Royal National Institute for the Blind
  • Devon & Cornwall Constabulary
  • The Equality and Human Rights Commission
  • Devon County Council

Patients In Control report

In 2014 to 2015 Living Options Devon and South West Forum worked  together to deliver a project under the ‘Patients In Control’ programme.  The programme was operated by an NHS Commissioning Support Unit and aimed to put patients and carers at the heart of planning and decision making, with a particular focus on self management. This report summaries this work.

Click HERE for the full report 

Mystery Shopping Survey report

This report summarises a recent mystery shopping exercise conducted by Living Options Devon, funded by the Office of Police and Crime Commissioner in Devon, focusing on the non emergency 101 service. Disabled people were recruited to carry out a mystery shopping survey, enabling them to comment on the quality of local policing services and have their views and experiences listened and responded to. This would strengthen the voice of disabled and Deaf people who may be a victim of crime or a witness in the future and help local people make a difference to the quality of service that disabled and Deaf people receive from Devon and Cornwall Police.

Click HERE for the full report 

The Devon and Exeter Deaf Charity report

The Devon and Exeter Deaf Charity commissioned Living Options Devon to explore the needs, wishes and aspirations of Deaf and hearing impaired people in Devon and highlight any significant gaps in service or especially valued services which are currently underfunded. The purpose of the research was to identify the most beneficial ways for the Charity to make their donations, in order to meet peoples’ needs and priorities and improve the lives of Deaf and hearing impaired people in Devon.

Click HERE for the full report 


To view some of our previous reports, please click here.

Research and Development

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About Us

Living Options Devon is a well respected user-led organisation which works to ensure that people with disabilities and Deaf people can live the life they choose. Set up in 1990 LOD is a registered charity (Charity N0. 1102489) and a company limited by guarantee (No. 4925281). Based in Exeter and Barnstaple, our charitable aims mean we we can offer services across the South West and share good practice throughout the UK. Being led and run by people with disabilities and Deaf people ensures LOD has first hand knowledge and understanding of the issues facing service users and so is very well placed to increase the influence and voice of Deaf and disabled people. We do this by providing education, training and services which enable people to live the lives they choose.

We are happy to provide all information about Living Options Devon and its projects in alternative formats by request. Please contact us using the details above.

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Contact us

There are a number of ways you can contact us:

By telephone: 01392 459222

By email:

By SMS: 07856 426940

By post: Living Options Devon, Ground Floor Units 3-4, Cranmere Court, Lustleigh Close, Matford Business Park, Exeter EX2 8PW