Time to Talk
A confidential listening support service and practical help for disabled people or Deaf people. Phone: 0300 303 3691 or SMS: 0785 642 6940

Time to Talk is a telephone and webcam service, provided by a team of staff and volunteers, offering a listening ear, peer support, information, advice and signposting. Our webcam service for Deaf people who use British Sign Language (BSL) is provided by people who are fluent in BSL.  Webcam (video chat) services are available using Skype, FaceTime and Facebook Messenger.  Our Chat and Share Groups take place every Monday evening (except Bank Holidays) from 7.30 - 8.30pm via Zoom (group video chat)- contact us if you would like to attend one. 

The Time to Talk service aims to improve well-being for people with a disability or who are Deaf, by reducing loneliness and isolation.   Download our Time to Talk leaflet

Time to Talk is not an emergency or out of hours service.  People can contact us directly or be referred using our Referral Form.

To contact the support line, please phone 0300 303 3691 (free phone) or text us on 0785 642 6940 during our opening hours (see below) or leave us a message and we will get back to you.  Opening Hours:
Tuesday:            10am - 4pm
Wednesday:       10am - 4pm
Thursday:          10am -4pm

You can also contact us by email time2talk@livingoptions.org

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Time to Talk is funded by the National Lottery Community Fund.

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Other Time to Talk Services 

Due to the current situation with Covid-19 the following services are not available face-to-face.  Deaf Counselling is available via webcam.  Our Life Coach can also provide her services remotely.  Contact us for more information on how to access either the Deaf Counselling or Life Coaching.  Our Chat and Share 

Life Coaching support

We offer group and 1:1 support provided by a qualified and experienced Life Coach.

Deaf Counselling

We provide BSL counselling for Deaf people who would prefer to communicate using BSL during sessions. This eliminates the need for an interpreter, so that service users can communicate directly with their counsellor, who herself understands Deaf culture. 

Chat & Share groups

The Chat & Share groups are an opportunity for local disabled people to come together as a group, at informal meetings, to talk about what is important to them.  The groups are led by what people would like to talk about in a supportive environment, where solutions can be found.  Our Chat and Share Groups are available via Zoom.  If wish to join one of our sessions please contact us to let us know and we will send you an invitation. 

Free information and advice sessions

The Time To Talk team provides free group information and advice sessions on topics which are relevant to disabled or Deaf people. Recent topics have included "navigating health and social care", "assertiveness and motivation", "Accessible Transport: Know your options and your rights", "Becoming Self-Employed".  If you would like more information on the content of these training sessions, call us on 0300 303 3691 or SMS 0785 642 6940

Image of one of our telephone volunteers

Want to help? Get involved!

Living Options Devon is a user-led organisation. We're looking for disabled people and Deaf people to help bring our vision to life, and we welcome enquires from people wishing to volunteer. There is a great variety of roles to get involved with in the project, with room for self-developement whilst working with a friendly team.  

Our volunteers undergo training in Safeguarding, Disability Awareness and Data protection, and all volunteers will have the full support of the Support Co-ordinator/Adminstrator and the project team. Volunteers are asked to attend an interview and complete training. 

Click here to read more about what the role requires, and what we look for in our volunteers!

If you require more information, contact the team:

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About Us

Living Options Devon is a well respected user-led organisation which works to ensure that people with disabilities and Deaf people can live the life they choose. Set up in 1990 LOD is a registered charity (Charity N0. 1102489) and a company limited by guarantee (No. 4925281). Based in Exeter and Barnstaple, our charitable aims mean we we can offer services across the South West and share good practice throughout the UK. Being led and run by people with disabilities and Deaf people ensures LOD has first hand knowledge and understanding of the issues facing service users and so is very well placed to increase the influence and voice of Deaf and disabled people. We do this by providing education, training and services which enable people to live the lives they choose.

We are happy to provide all information about Living Options Devon and its projects in alternative formats by request. Please contact us using the details above.

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Contact us

There are a number of ways you can contact us:

By telephone: 01392 459222

By email: info@livingoptions.org

By SMS: 07856 426940

By post: Living Options Devon, Ground Floor Units 3-4, Cranmere Court, Lustleigh Close, Matford Business Park, Exeter EX2 8PW